FAQ Page [Shipping, Returns, Storage, Orders

SHIPPING

How long does shipping take?
Orders are made fresh and typically ship within 1–3 business days.

Do you ship nationwide?
Yes — we ship anywhere in the United States.

Is the jerky safe in warm weather?
Yes. Jerky is shelf-stable. Just refrigerate after opening.

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STORAGE

How should I store my jerky?
Keep sealed in a cool, dry place. Refrigerate after opening.

How long does it last?
Unopened: up to 30 days.
After opening: consume within 3–5 days.

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ORDERS

Do you make everything fresh?
Yes — every order is made fresh in small batches.

Can I cancel or change my order?
Yes, before it ships. Once shipped, cancellations aren’t possible.

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RETURNS

Do you accept returns?
Due to the nature of food products, returns aren’t accepted. However, if something is wrong with your order, contact us — we’ll make it right.

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 RETURN & REFUND POLICY

All sales are final.
Because jerky is a food item, we cannot restock or resell returned products.

However, customer satisfaction is a priority.
If your package arrives damaged, incorrect, or you have concerns about your order, please contact us at: eljerkybravo@gmail.com

We will review each case and replace or refund when appropriate.